The Indian consumer's spend in this area is increasing, but in today's brutal retail world, there are no safe havens. Discount stores are experiencing rapid growth; consolidation is furious. New formats and channels are maturing rapidly.

The customer is unpredictable but expects predictable shopping experiences. Retailers must grow revenues while slashing costs. International expansion is often perilous, and differentiation tough.

Major & Minor works with firms to strengthen and refine their customer loyalty, pricing and supply chain management strategies, and to reduce costs and improve asset turnover.

To find out more about Major & Minor's work in this industry, please contact expertise@majorandminor.com.